Refund Policy

If any orders are cancelled by you after procurement, but before being shipped by Shop99.co is belong to Shop99.co, then we will charge restocking fee applicable as per the product category. All orders will attract a restocking fee of 15% of the order value. Refund will be made after deducting such restocking fee as applicable within 10-15 working days by NEFT/ Cheque or dd. If buyer paid Twice than Shop99.co will refund Full Amount by NEFT within 7-15 Days.
Shipping and Handling

We will arrange for shipment of the products to you in 15 working days after receive amount in our bank account. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the products delivery to you. In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you may be requested to send such products through any available courier services.

Terms and conditions are binding for all purchases

All orders are deemed offers for you to purchase our products. We may accept your offer by issuing a confirmatory e-mail and/or mobile confirmation of the products specified in your order. Our acceptance of each such offer is expressly subject to. And conditioned on your assent to these terms and conditions of sale.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time. Advance booking notice along with 3 date and 3 destinations.

Return of Products by you

We will accept the return of the products, provided such return is for products that are manufacturing damaged, defective, wrongly delivered & incomplete package. Subject to the condition that we are informed about such discrepancies with immediate effect at the time of receipt of the product and provided that the products are returned in their original condition. Buyer have to pay the Return Cost.20 days replacement conditions Shop99.co  is belongs to Shop99.co, offers 20 days replacement guarantee for all products sold on Shop99.co is is belongs to Shop99.co, under certain conditions which are mentioned below. Customers will notify us of any manufacturing damage or defect within 24 hours from the date of receipt of delivery of the products, in case customer fails to inform, Shop99.co is belongs to Shop99.co, within the stipulated time frame, Shop99.co  is belongs to Shop99.co reserves the right to accept or reject such request at its discretion.  Shop99.co  is belongs to Shop99.co will replace the manufacturing defective product with a brand new product at no extra cost. Shop99.co  is belongs to Shop99.co  will try to replace the specific product ordered. However, the company reserves the right to offer an alternate product in case the product is out of stock/ production. The 30 days replacement guarantee is valid only in cases of manufacturing defects and is invalid in cases of damages due to normal wear & tear and negligence on part of the customer. The return policy is also not valid for certain products such as wrist watch, sunglasses, garment accessories etc. Should customers come across any issue with such products, they are advised to contact customer service with immediate effect at the time, failing which we do not take a request for replacement.